IT Support Grand Rapids. Call (616) 988-1600

IT Services for Small Business Grand Rapids

Trusted by over 100 happy customers

We're focused on you, but here's a bit about us.

99.1%

Satisfaction Rating

21

Years in Business

5.0

Rating on Google

Our Story

In 1999, while working in the IT department at Herman Miller, I noticed that smaller businesses did not have access to enterprise level IT support — even though they had the same needs as the larger businesses who did.

So, I approached a few local businesses with the offer of a complete, outsourced IT department and a virtual CIO to go with it. I explained this would include strategic planning, budget predictability, helpdesk support, and systematic preventative maintenance. All for a flat, predictable, monthly fee.

Turned out, this was an easy sell! These business owners loved the idea of having their very own IT department. The access to professional expertise, predictable costs, and a dedicated “CIO” was a no-brainer. Within a few months, I had enough clients that I hired my first full-time engineer, (Doug is still with me) and we’re still helping many of these original clients today!

Over the last 21 years, SCS has quietly grown to a team of 17 professionals, and I believe this growth is due to the unique way we do things. We strategically organize our teams around you. You get your own point of contact, a primary engineer, and a group of support staff who really know their stuff. This team of familiar faces takes the time to learn about your goals, your vision for your organization, and the way you prefer to use and leverage technology. We truly become an extension of your business.

It’s this comprehensive, all-inclusive relationship that has made us (and our clients) so successful over the years. To this day, when new organizations learn about us, I often hear things like “you are the best kept secret in West Michigan”!

If you value a truly collaborative relationship, we would welcome the chance to learn a little more about your organization, and put together a tailored plan that best serves your circumstances.

IT Support Grand Rapids

Working with SCS has been AMAZING! Technology had always been such a pain point for our organization, but once we began working with SCS we noticed immediate improvement. They are highly responsive, knowledgeable, and committed to doing high-quality work. I am so thankful that we were able to partner with them and that they continue to help our organization grow.

Kalie Bunce
Marketing Director, Alpha Grand Rapids
IT Support Grand Rapids

Chris and his team stepped into a problematic situation for us and was able to point us in the right direction. We moved from our old MSP to SCS and have been very happy.

We're ready to help.

We would welcome the chance to learn a little more about your organization and put together a tailored plan that best serves your circumstances.

Phone number
+1 (616) 988-1600
Address
Grand Rapids Office

2922 Fuller Ave, NE Suite 206 Grand Rapids, MI 49505

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